App Crash with Latest Release

Incident Report for Tuple

Resolved

Crash reports have ceased. We're considering this incident fully resolved!

Posted Apr 19, 2024 - 19:40 UTC

Monitoring

We've reverted to the previous release. If you're experiencing issues, please update your app.

We'll resolve this once we're confident no further crashes are occurring.

Posted Apr 19, 2024 - 19:33 UTC

Identified

We're seeing issues with our latest release, deployed today, that's causing a subset of users to experience app crashes while calling.

We're reverting the release to get things back to normal; that should be ready and deployed in the next 15 minutes.

Posted Apr 19, 2024 - 19:02 UTC

This incident affected: API.